We will to respond to all points of contact within 5 business days and aim to resolve any issues you have within 7 business days.
If you wish to report abuse to us, please send us an email, to abuse@internexus.co.uk.
We will acknowledge your complaint within 5 business days and resolve any issues within 7 business days.
We will acknowledge your complaint within 5 business days and aim to resolve any issues within 7 business days.
Here at Internexus Networks Limited we like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers.
If you wish to make a complaint about a service you have received, please submit an email to us at complaints@internexus.co.uk including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.
If you're not happy with the initial outcome of your complaint, than please feel free to escalate your issue to Nominet (the .uk registry) here: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure